The following are the Terms and Conditions for purchases of RoamOnn products and/or services from Roam Onn Enterprise(hereafter “RoamOnn”). In order to place an order with our company, you must read and agree to the terms and conditions (“Terms and Conditions”) below. It is your responsibility to read and understand the terms and conditions completely and thoroughly, so please do not hesitate to contact us if you have any questions.
RoamOnn and you (the “Customer”) hereby agree to the following terms and conditions with respect to the product and/or service offering by RoamOnn to the Customer of the wireless communication device and peripheral equipment (the “Equipment”), including, but not limited to, mobile hotspots, USB cables, User Manuals, and related or additional services (the “Services”) which are described herein or included in any written agreement between Customer and RoamOnn for products and/or services (“Agreement”).
I. Acceptance of Terms and ConditionsEquipment & Services | Price inclusive of all taxes | Description |
RoamOnn WiFi Hotspot & Service | ||
RoamOnn WiFi – Hotspot | Standard Daily Rate pursuant to Customer order | Hotspot service charged per day/unit |
RoamOnn WiFi - Late Fees | Standard Daily Rate pursuant to Customer order | Late charge for self-pick up start from the 3rd day of WiFi usage end date at a rate of RM 20 per day |
Late charge for delivery service start from the 6th day of WiFi usage end date at a rate of RM 20 per day | ||
Fees for Damaged or Lost Items | ||
RoamOnn WiFi Hotspot | RM 450 /each | If equipment is lost, stolen, or severely damaged/water damaged |
| RM 250 /each | Equipment severely damaged but still functional |
| RM 100 /each | Screen or equipment be manually or seriously scratched |
USB cable | RM 15 /each | Including missing or damaged USB cable |
Packet | RM 20 /each | Including missing or damaged Packet |
Cancellation Fee | RM 50 /cancelled order | Cancellation fee will be charged for an order which is cancelled less than 10 days from the travelling date. |
Deposit | RM200 deposit is required for Malaysian Residents |
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| *Malaysia PR, Foreigner with Malaysian Work Permit and Foreigner will be charged for RM200 deposit fees. | Deposit will be returned upon returning of device |