The Customer can access the RoamOnn’s website and browse its pages without any concerns about disclosing any personal data, apart from the information collected by the cookies that RoamOnn uses.II. Who May Process Data
Personal information will only be collected with the Customer’s consent.
The Customer’s personal information (which includes name, email, address and any other details provided by the Customer to RoamOnn which identify the Customer as an individual) may be processed by RoamOnn.
RoamOnn may disclose or receive personal information or documents about the Customer to/from other companies within the RoamOnn group, its authorised carriers and its service providers including Credit Reference agencies.
RoamOnn may be required to disclose personal information or documents about a customer if required to do so by law in the prevention of criminal activities in accordance with Malaysia legislation.III. Quality
RoamOnn will take all reasonable steps to ensure that personal information that is held is accurate, complete and up to date.IV. Purpose of Processing
RoamOnn and its affiliates, its authorised carriers and service providers will use the Customer’s personal information for the purpose of administering RoamOnn’s relationship with the Customer, such as order fulfillment, verifying the customer’s identity and delivery address, authorising debit/credit card payments and processing any other transactions authorised by the Customer. RoamOnn may also wish to inform Customers of special offers, undertake product or customer research/development and provide other marketing information to the Customer which RoamOnn thinks the Customer may be of interest. If a Customer does not wish to receive any marketing information, they may request that their details are excluded from any promotional activity by contacting RoamOnn.V.Cookies
RoamOnn uses Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but RoamOnn. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Notwithstanding the above, RoamOnn cannot guarantee the protection of Customers’ personal data transmitted electronically due to the nature of the Internet. Customers should be aware that when personal information is disclosed on the Internet it may be collected by another user and may result in unsolicited messages from other Internet users.VII. Information Use
Personally identifiable information is collected and used by RoamOnn for five general purposes:
The RoamOnn website may contain links to other websites. RoamOnn is not responsible for the privacy practices of sites owned and operated by other companies. When you leave the RoamOnn website, please read the privacy policies of each website that collects personally identifiable information. This privacy statement applies solely to information collected by RoamOnn, and such information remains private and secure when you follow links to other websites.X. Anti-Spamming Policy
RoamOnn is committed to a zero-tolerance, anti-spamming policy. Under this policy, we prohibit:
We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary. We take the information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other RoamOnn customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our Services to you, and to develop new services and products. This aggregate, non-personally identifying information may be shared with third parties.XII. Other Partners and Sponsors
RoamOnn reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner.XV. Contact Details